ON THE WAY OF ST JAMES / CAMINO DE SANTIAGO | SAINT JEAN PIED DE PORT | BASQUE COUNTRY
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TERMS OF SALES

Le Refuge

Services

Half board booking (pilgrim dinner+night+breakfeast) at 38 euros per person only for pilgrim doing Compostela route without motor engine, arriving by foot on the refuge ; these are compulsory criteria in order to stay at the refuge.

Dinner is at 6.30pm for everybody.

For health purpose (bed bugs), every person arriving upstream from Saint Jean Pied de Port would leave their belongings outside the refuge

Any person not following these instructions will not be able to stay at the Refuge Orisson and shall organise him/herself transportation towards another place

The accommodation is made of dormitories with bunk beds. Bedding includes fitted sheet, bolster and its pillowcase, and a blanket

We do not provide towels

Sanitation includes shower with hot water, sink and toilet

Shower and WC (Due to water management in the mountains each person is provided with 1 shower token

which allows a 5 minute shower, so that there is sufficient hot water for each individual to have a shower)

 We only accept luggage carried by the company “Bourricot Express”

Arrival at refuge

Dormitories are accessible from 13h00

Arrival at the refuge must be before 18h30, beyond witch your places will be released

Dinner is served to everyone at 18:30 and breakfast is served around 7:00, depending on the daylight.

Services not consumed due to  a delay or other reason will not give right to any partial refund.

Upon your arrival your “credencials or créencials” are stamped and the balance of the booking is to be paid in cash or bank cheque, we are not accepting bank card debit or credit

Deposit is not refundable

Deposits

The deposit is lost, unless otherwise provided in the contract, if the consumer cancels an order or withdraws, but it cannot be constrained to performance of the contract. (Of course an amicable agreement can intervene, one must try …).
If the seller does not deliver or perform the service on which he has committed, he may be ordered to refund the consumer double the deposit paid.

Kayola

Services

Booking for the night (17 € per person in dormitory or 44 euros the bedroom for 2 persons with double bed) for the pilgrim walking the Compostela route. The accommodation is made of one dormitory of 10 beds (90 cm) on the first floor, among them 3 are bunk beds. Bedding includes fitted sheet, bolster and its pillowcase, and a blanket

Sanitation includes one bathroom with 2 showers, 2 sink and one separate toilet. The Kayola has also a fully equipped kitchen

For the carry on luggage we are working exclusively with the company “Bourricot Express”

Arrival and departure

The gite is accessible from 14h00 and must be free in the morning at 8h00 at the latest

Deposits

The deposit is lost, unless otherwise provided in the contract, if the consumer cancels an order or withdraws, but it cannot be constrained to performance of the contract. (Of course an amicable agreement can intervene, one must try …).
If the seller does not deliver or perform the service on which he has committed, he may be ordered to refund the consumer double the deposit paid.